Privacy Policy
Effective Date: 8th April 2025
At EM Global Consulting Limited (“EM Global“, “we”, “us”, or “our”), we are committed to safeguarding the privacy and personal data of our clients, partners, and visitors. This Privacy Policy outlines how we collect, use, disclose, and protect your information when you engage with us, including through our website [www.em-global.io], and our corporate services.
Information We Collect
We may collect the following types of personal data:
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Information You Provide to Us Directly
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Name, job title, and company information
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Email address and contact details
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Identification documents for KYC/AML purposes
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Payment and billing information
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Communication history
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Information Collected Automatically
When you visit our website, we may automatically collect:
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IP address
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Browser type and version
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Pages visited and time spent
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Device information
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Cookies and similar tracking technologies (see Section 6)
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How We Use Your Information
We use your data to:
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Provide our services, including company formation, fiduciary services, payment solutions, and cybersecurity consulting
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Process transactions and comply with legal obligations
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Respond to inquiries and offer client support
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Improve website performance and user experience
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Comply with Anti-Money Laundering (AML), Know Your Customer (KYC), and other regulatory requirements
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Send updates, marketing materials, and legal notices (where legally permitted)
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Legal Basis for Processing
We process personal data under the following legal bases:
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Consent: where you have provided explicit permission
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Contractual necessity: to deliver agreed services
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Legal obligations: to comply with laws and regulations
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Legitimate interests: including business development, fraud prevention, and risk management
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Sharing of Information
We may share your information with:
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Affiliated companies and service providers to fulfill our services
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Regulatory authorities or law enforcement, as required
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Banking and payment institutions for financial transactions
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Third-party technology providers for web hosting, analytics, or communication tools
We never sell your personal data.
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International Data Transfers
As a global consulting firm, your information may be transferred to and processed in countries outside your jurisdiction. We ensure such transfers comply with applicable data protection laws and safeguard your rights using standard contractual clauses or other lawful mechanisms.
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Cookies & Tracking Technologies
Our website uses cookies and similar technologies to enhance functionality and analyze user behavior. You may manage cookie preferences through your browser settings.
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Data Retention
We retain your personal data only as long as necessary for the purposes described in this policy or as required by law. Data no longer needed will be securely deleted or anonymized.
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Your Rights
Depending on your location and applicable laws, you may have rights to:
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Access your personal data
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Correct or update inaccuracies
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Withdraw consent (where processing is based on consent)
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Request data deletion (subject to legal requirements)
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Object to or restrict processing
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Lodge a complaint with a data protection authority
Please contact us to exercise any of these rights.
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Data Security
We implement robust administrative, technical, and physical safeguards to protect your data from unauthorized access, disclosure, alteration, or destruction. These include encryption, access controls, and secure servers.
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Third-Party Links
Our website may contain links to third-party websites. EM Global is not responsible for the privacy practices or content of such sites. We recommend reviewing their privacy policies.
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Changes to This Policy
We reserve the right to update this Privacy Policy at any time. Changes will be posted on this page with an updated effective date. We encourage you to review this page periodically.
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Contact Us
If you have any questions about this Privacy Policy or how we handle your data, please contact:
EM Global Consulting Limited
Email: corporate.services@em-global.io
Phone: +254 717 808 881 | +230 5 823 2240
Website: [www.em-global.io]